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Frequently Asked Questions?>
Once your booking is complete, a confirmation will be sent to your provided email address and phone number.
You can cancel or modify your booking free of charge up to 24 hours before the transfer. Simply contact our customer service.
We recommend booking at least 12 hours in advance for the best service. For urgent requests, we may accommodate last-minute bookings based on availability.
Your driver will meet you at the exit gate holding a sign with the BetterTrip logo or your name.
We monitor your flight in real-time. In case of a delay, your transfer is updated according to your arrival time at no extra charge
Shortly before your transfer, the driver's contact details and vehicle plate number will be sent to you.
Yes, we provide free baby or child seats upon request. Please specify this during your booking.
All our VIP vehicles feature free Wi-Fi and complimentary cold beverages.
If your pet is in a carrier, we are happy to have them accompany you on your journey.
You can pay online by credit card, or pay in cash or by card directly in the vehicle.
Yes, the prices on our website are all-inclusive. You will not encounter any hidden charges.
Our prices are per vehicle; the number of passengers does not change the price (within vehicle capacity).
